Privacy Policy

Effective Date: March 2, 2026

Viral Collab Inc. (“Viral Collab,” “we,” “our,” or “us”) is a talent management and digital services company headquartered in Montreal, Quebec, Canada.

This Privacy Policy describes how we collect, use, store, disclose, and protect personal information across all Viral Collab services worldwide, including but not limited to:

  • Our website (https://viralcollab.com)
  • Creator portals and dashboards
  • Mobile or web applications
  • Analytics systems and internal tools
  • APIs, automations, and microservices
  • Integrations with third-party platforms (including TikTok, YouTube API Services / Google APIs, Meta platforms, and others)

1. Information We Collect

A. Information You Provide

  • Name, email address, and contact details
  • Business or creator-related information
  • Social media handles and account identifiers
  • Communications sent to us

B. Automatically Collected Data

  • IP address
  • Device and browser type
  • Usage data
  • Cookies and similar tracking technologies

C. Platform & API-Derived Data

When you connect third-party accounts through official authorization flows (such as OAuth), we access only the data scopes you explicitly approve.

This may include:

  • Public profile information
  • Follower/subscriber metrics
  • Engagement and performance analytics
  • Campaign-related insights

We do not request or store third-party platform passwords.

2. Legal Bases for Processing (EU/EEA & UK)

Where GDPR applies, we process personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract
  • Legitimate business interests (such as analytics and service improvement)
  • Compliance with legal obligations

3. How We Use Information

  • Talent management and representation
  • Campaign reporting and optimization
  • Performance benchmarking and analytics
  • Service functionality and improvements
  • Security and fraud prevention
  • Legal compliance

API-derived data is used strictly for internal operational purposes. We do not sell, rent, broker, or commercially redistribute platform-derived data.

4. Platform & API Compliance

We comply with applicable developer policies including:

  • YouTube API Services Terms of Service
  • Google API Services User Data Policy (including Limited Use requirements)
  • TikTok for Developers Terms
  • Meta Platform Terms

If our services access Authorized Data from Google or YouTube APIs, users may revoke access at:
https://security.google.com/settings/security/permissions

Deleting data stored by Viral Collab does not delete data stored on the platform itself.

5. Data Sharing

We may share information with:

  • Authorized employees and contractors under confidentiality obligations
  • Infrastructure and hosting providers under contractual safeguards
  • Authorities where required by law

We do not sell personal data.

6. International Transfers

Data may be processed in Canada, the United States, or other jurisdictions where our service providers operate. Where required, we implement appropriate safeguards for international transfers, including contractual protections consistent with applicable law.

7. Data Retention

We retain data only as long as necessary for legitimate business purposes or legal compliance.

8. Your Rights

European Union (GDPR)

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Right to lodge a complaint with a supervisory authority

United States (California Residents – CCPA/CPRA)

  • Right to know what personal data is collected
  • Right to request deletion
  • Right to correct inaccurate data
  • Right to opt out of sale (we do not sell personal data)
  • Right to non-discrimination for exercising rights

Canada (PIPEDA)

  • Right to access personal information
  • Right to request correction
  • Right to withdraw consent

Requests may be submitted to: info@viralcollab.com

9. Security

We implement commercially reasonable safeguards including encryption in transit, role-based access controls, and secure storage practices.

10. Changes

We may update this Privacy Policy. Updates will be posted with a revised effective date.

11. Contact

Viral Collab Inc.
Montreal, Quebec, Canada
Email: info@viralcollab.com